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Fix dark movie playback in Netflix

Why some Netflix movies are so dark?

It’s an easy fix to make dark HDR formatted Netflix movies bright and watchable. A simple adjustment to your Netflix settings and you’re done

Netflix shows that are mastered using the new HDR (High Dynamic Range) format will not play well on a lot of smart phones, tablets and TVs. They will look too dark. 

But don’t worry, you can change Netflix’s settings to have those shows playback in the legacy SDR format and therefore look bright and watchable.

Turning off HDR playback to brighten up your Netflix movies is easy. Here’s a how-to:

  1. Login to your Netflix account on a browser. (not on your mobile devices)
  2. Select “Account” from the user drop down menu on the top right of your browser
  3. Scroll down to “Profiles and Parental Controls”
  4. Select the “User” that you wish to change.
  5. Scroll down to Playback Settings”
  6. Select “Medium” or “low”. If “Auto” or “High” is selected Netflix may playback in HDR. This Is what is causing the darkness on monitors and devices that don’t support HDR.
  7. Save and you’re done.
Why do my Netflix movies appear dark
This is how HDR movies appear on devices and TVs that don't support HDR
Why are my Netflix movies Dark
Change your settings to brighten up HDR movies

Netflix library remains the same

Changing these settings will not alter the library of shows that are available to you. You will still have access to all your HDR shows. They will simply playback in a mode that will make them watchable on older or non HDR devices. The quality of playback will still be excellent quality!

Here is a video walkthrough of how to change your Netflix settings to fix movies and shows that appear dark on some devices and TVs.

A profile for your HDR TV and a profile for SDR devices.

If you have some devices that are not HDR compatible and some that are, you can set up two profiles. Have one set to playback in “High” or “Auto” for HDR playback and have the other profile set to playback in “Medium” or “Low” for SDR playback.

For a more technical explanation of HDR vs SDR, here is a great article.

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This Post Has 10 Comments

  1. Sankalp

    Top one.. thanks a lot 🙌


    Thank you for the suggested solution, but unfortunately it didn’t work.

    I have TCL QLED 4K 55 Inches (Google TV), Model 55C635. It still dims the screen when Dolby vision is activated by Netflix although I have disabled all automatic display controls.

    Is there another way to solve this problem?

    Thanks & best regards

    1. edlcreates

      I’m sorry it didnt work for you. unfortunately i’m not familiar with that TV

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